On Wednesday 10 June 2026, it will not be possible to book an appointment at the reception desk or for a video call with the Guichet.lu Helpdeskuntil approximately 14.00, due to an update to the MyGuichet.lu assistant. Thank you for your understanding.

You can still go to the reception desk in person without an appointment, and the Helpdesk will remain available by phone and via the contact form.

Ministry of Health and Social Security

The Ministry of Health and Social Security prepares and implements government policy in the areas of pubic health and the organisation of the healthcare system. It guarantees social security for citizens and responds to the risks and needs that arise throughout life in the areas of illness, old age, dependency, disability and occupational accidents.

The Ministry of Health and Social Security promotes health and disease prevention. It grants the licence to practise to healthcare providers and health establishments under its authority. Mutual insurance companies also fall within its remit.

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